In order to truly realize the purpose of "serving users, being responsible for users, and satisfying users", and to improve the status of Zhongding Electric products in the country and the popularity of users, Zhongding Electric products have introduced a service concept from the beginning of their design. , Extending the service connotation to this series of links of product design, production, marketing and after-sales service. Zhongdang Electric is user-centric, strengthens various services and fully implements the "Customer Satisfaction Project", and earns 100 points for every Zhongdang Electric user! Establish a good corporate image among users, so as to win users' welcome, expand domestic and foreign markets, and increase the competitiveness of enterprises.

Ⅰ Establish and improve the enterprise quality assurance system, strengthen quality management, and ensure that the products manufactured meet the technical conditions stipulated in the national industry standard or contract.

Ⅱ. The equipment and products supporting the key projects are guaranteed to be delivered in accordance with the requirements of the contract. Professionals who need technical services will be sent to participate in the unpacking acceptance and guide the installation and commissioning work until the equipment operates normally.

Ⅲ. Guarantee to provide users with excellent pre-sales, in-sales and after-sales services. Introduce product performance and usage requirements for users before ordering, provide relevant information, and be a good adviser for users.

Ⅳ. Carry out technical training according to the needs of users, carry out quality tracking and user visits to important users, improve product performance in time according to user needs, and continuously improve product quality.

Ⅴ. From the date of purchase of Zhongdang Electric products, the products enjoy one-year warranty and life-long maintenance.

Ⅵ. The city will arrive at the scene within 4 hours and 24 hours from other places to ensure that the problem is solved as quickly as possible.

Ⅶ. The implementation of the nationwide warranty, when a user purchases Zhongding Electric products from a different place, Zhongding Electric will immediately contact the user's local dealer for service, and provide users with the greatest convenience.

Ⅷ. Technical professional user training and online support.

Preferential terms available:

①If there is a quality problem during the warranty period, if it is caused by the product itself, our company will provide free service.

②If there are quality problems during the warranty period, if it is caused by the customer, our company will provide preferential paid services.

③If quality problems occur after the warranty period, our company is willing to continue to provide preferential services.